My name is Paul and I have a problem with Hootsuite. There, I said it and its now out in public for all to see.
I’ve been on Twitter since April of 2007 and I’ve seen Twitter grow and evolve. I’ve grown and begun to make use of the social media tool in more useful and purposeful ways as well. Now nearing six years on the site, I’ll assert that twitter is looking tired and past its prime.
I also note that while over the past nearly six years, there have been great advances in how we interact with Twitter and social media generally. Tools like the twitter dashboards of Seesmic and Tweetdeck are tools I’ve used previously.
I see many of my friends using Hootsuite, and they rave and seem to be very pleased with the features and benefits it has to offer. As I stated initially, I’ve got a problem with the Hootsuite dashboard and have had from day one.
Across the top of the screen shot you’ll notice the yellow boxes. These tell me how many unread messages I have in each of the associated columns. Then there are the grey sawtooth boxes across the page at various intervals as well. These tell me nothing. They appear to me to indicate that Hootsuite has an internal problem with the associate list feed.
I don’t understand why Hootsuite doesn’t automatically update each of my lists that I have on the display. I seem to remember that both Seesmic and Tweetdeck were able to accomplish this with no problem. I also don’t remember seeing the sawtooth type boxes in any of the Twitter dashboards, desktop or mobile.
I’ve done some searching to find an answer to these perplexing questions and I’ve come up empty. That being said, I also note that there has been a lack of progress and innovation for the next evolution of Twitter and its related tools. Is anyone working on bold, innovative steps for Social Media, Twitter or its related social media siblings?